Privacy and Cookie Policy

Privacy Policy

KC Asian Art Gallery processes personal data from Users who visit and use our Online Marketplace. This Privacy Policy describes exactly what personal data we process, how and why we process it, and what your rights are under the General Data Protection Regulation (“GDPR”).

If you want to know more about how we collect personal data using cookies or similar technologies, please read our Cookie Policy. We’ve defined the capitalised terms we use in this policy in our General Term of Use.

1. The information we collect and process

When you use our Online Website, we’ll collect from you the following information:

Creating an Account. 

When you create an Account with us, we’ll ask you to provide us with your email address and to choose a secure password. You can also use a social media account, like your Facebook account, to create an Account. If you create an Account using social media, we’ll receive some basic information from your social media account, which we use to create your Account. This includes the email address associated with your social media account. We might also receive information about your status updates or content you’ve viewed or clicked on while using that social media account. You can always check and change the privacy settings of the relevant social media platform, and this will update what data we have access to. 

Creating your profile. 

After you’ve created your Account, we’ll ask for some extra information before you can use all the features of our Online Marketplace. This includes your full name, email address, telephone number, date of birth and address. We need this information to ensure you are at least 18 years of age, to contact you, to make sure that the Lot(s) you bought can be shipped to you.

Your transactional information.

When you purchase something on KC Asian Art Gallery, we’ll keep records of transaction and payment data, such as the Lot(s) that you’ve purchased, invoices, price and date of payment, the payment method, payment status. We securely store such information for billing purposes and for our internal administration.

Your feedback.

We might ask you to provide us with feedback through an email or online survey. In these cases, we’ll only process personal data (such as your email address or User ID) for our internal analytics, which help to enhance our Services. We may also process the opinions, experiences, preferences and interests and reviews that you provide to us or share with us online or through social media.

Subject to your prior consent

Provided that we’ve received your prior explicit consent, we may use your personal data as described above to:

Send you personalised direct marketing communications via email, SMS, other electronic means or otherwise. For example, to send you personalised recommendations, newsletters, tips and promotions. You can withdraw your consent at any time using the unsubscribe link in these communications or by adjusting the Emails and Notifications settings in your Account.

Please note that you can withdraw your consent at any time.

For services from third-party service providers

We may also use the services of third-party service providers. As part of their services, they might need to process your personal data. For example, service providers might provide us with payment, advertising, customer, or sales support services. Or they might support us in sending emails, analysing feedback, or securing our website against fraud. Consistent with applicable legal requirements, these service providers have a duty to maintain confidentiality, may only use the specific data necessary for providing services to us, and may only use this data in accordance with our instruction. 

For example, to ensure safe payment, we use third-party payment service providers to securely process payments made to us and to other Users. For these purposes, we may share information, including your name, bank account number, however, payment service providers also have their own regulatory obligations. With respect to the latter, the privacy policy of the applicable payment service provider applies. 

2. How we secure your personal data and how long we store it for 

We take the security of your personal data very seriously. That’s why we take reasonable steps to ensure that your personal data is properly secured using appropriate technical, physical, and organizational measures, so that they are protected against unauthorised or unlawful use, alteration, unauthorised access or disclosure, accidental or wrongful destruction, and loss. Furthermore, we take steps to limit access to your personal data to those employees who need to have access to it for one of the purposes listed in this Privacy Policy. 

In addition to the security measures on our end, such as encryption of your personal data, we highly recommend you carefully select a strong password and make sure you keep your login details secret.

We retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy (for example,  as long as your Account is active or as needed to provide our Services to you), unless a longer retention period is necessary to fulfil our legal obligations or to defend a legal claim. The retention period for your personal data can vary depending on the processing purpose (for example, for payment services or fraud prevention) and our legal obligations.

3. Your rights

Subject to the conditions set forth in the applicable law, you have the following rights concerning your personal data: right of access, right of rectification, right to erasure, right to restrict data processing, right to object against profiling or processing based on our legitimate interests, the right to withdraw consent and your right to data portability. 

If you’d like to exercise any of these rights, you can do by sending an email to info@asianartgallery.co.uk Please clarify the nature of your request in the subject line. Furthermore, please note that you can adjust the information associated with your Account using your Account settings. Also, you can delete your Account using the “Delete my Account” button in your Account settings.

If needed, we might ask for additional information to verify your identity, such as a copy of your ID card, before we can start working on your request. In that case, please ensure that you have blacklined all information that is not required to identify you (social security number, photo etc.). 

4. Privacy violations 

If you think we’ve infringed on your privacy rights, please notify us by sending an email to info@asianartgallery.co.uk we’ll investigate as soon as possible after receiving your email. You can also lodge a complaint at the relevant national supervisory authority.

5. Contact

If you have questions about this Privacy Policy, you can contact the Catawiki Data Protection Officer at any time via info@asianartgallery.co.uk. You can also write to us at the address below:

KC Asian Art Gallery
Chroma House, Shire Hill
Saffron Walden, CB11 3AQ
UK

Cookie Policy

At KC Asian Art Gallery, we use cookies and other tracking technologies on our website and app in various ways. That’s why we feel it’s important to explain to you what cookies are, how and why we use them and how you can manage your cookie settings. We’ve outlined all the details below, so we recommend reading our policy thoroughly to get a better understanding of how we use cookies and what your options are. 

What are cookies?

A cookie is a small piece of data placed in the browser of your computer or mobile device. Cookies use different methods to post data on or read data from users’ devices, such as your computer, laptop, tablet, or smartphone. They do this to help us recognise your device or store your preferences. The most well-known cookies are small (text) files that are placed on devices and can be identified again at a later stage. We also use other tracking techniques, such as javascript, web beacons (tags) (small blocks of code installed on a webpage, app, or ad that can retrieve certain information about the device and browser you use), or device fingerprinting, mobile identifiers, and tracking URLs. We refer to all these technologies as ‘cookies’ in this Cookie Policy.

How long do KC Asian Art Gallery’s cookies remain active? 

The cookies we use vary in life span. A ‘session cookie’ will expire when you close your browser, while a ‘persistent cookie’ remains on your device for a longer period. The cookies we use vary in life span.

Which cookies do we use? 

Our cookies fulfil different purposes, as specified below:

Functional Cookies. Functional cookies are cookies that are necessary for the performance of our e-commerce. These cookies help us provide our services according to your preferences, helping you have a better experience. There is, for instance, a cookie that makes sure you stay signed in. This means you don’t have to continuously sign in every time you go to a new page. These cookies also help us remember how you use certain features (e.g. lots you have marked as interesting) and account settings (e.g. language or display settings). Furthermore, this category includes cookies that are placed for analytics purposes that have very little to no impact on your privacy, such as Google Analytics with privacy-friendly settings.

Analytics and research cookies. These cookies capture how you use our website. We use the information from these cookies to analyse our Online Marketplace usage and determine what causes errors. In general, analytics and research cookies are used to:

  • Track the number of users on our Online Marketplace
  • Track the time you spend on our Online Marke
  • Show you feedback surveys
  • Understand what type of user you are

Marketing and social media cookies. We use marketing cookies to understand what you like and how you behave on our Online Marketplace. We track your behaviour so we can get an idea about your preferences.

 

Cookie Policy

At KC Asian Art Gallery, we use cookies and other tracking technologies on our website and app in various ways. That’s why we feel it’s important to explain to you what cookies are, how and why we use them and how you can manage your cookie settings. We’ve outlined all the details below, so we recommend reading our policy thoroughly to get a better understanding of how we use cookies and what your options are. 

What are cookies?

A cookie is a small piece of data placed in the browser of your computer or mobile device. Cookies use different methods to post data on or read data from users’ devices, such as your computer, laptop, tablet, or smartphone. They do this to help us recognise your device or store your preferences. The most well-known cookies are small (text) files that are placed on devices and can be identified again at a later stage. We also use other tracking techniques, such as javascript, web beacons (tags) (small blocks of code installed on a webpage, app, or ad that can retrieve certain information about the device and browser you use), or device fingerprinting, mobile identifiers, and tracking URLs. We refer to all these technologies as ‘cookies’ in this Cookie Policy.

How long do KC Asian Art Gallery’s cookies remain active? 

The cookies we use vary in life span. A ‘session cookie’ will expire when you close your browser, while a ‘persistent cookie’ remains on your device for a longer period. The cookies we use vary in life span.

Which cookies do we use? 

Our cookies fulfil different purposes, as specified below:

Functional Cookies. Functional cookies are cookies that are necessary for the performance of our e-commerce. These cookies help us provide our services according to your preferences, helping you have a better experience. There is, for instance, a cookie that makes sure you stay signed in. This means you don’t have to continuously sign in every time you go to a new page. These cookies also help us remember how you use certain features (e.g. lots you have marked as interesting) and account settings (e.g. language or display settings). Furthermore, this category includes cookies that are placed for analytics purposes that have very little to no impact on your privacy, such as Google Analytics with privacy-friendly settings.

Analytics and research cookies. These cookies capture how you use our website. We use the information from these cookies to analyse our Online Marketplace usage and determine what causes errors. In general, analytics and research cookies are used to:

  • Track the number of users on our Online Marketplace
  • Track the time you spend on our Online Marke
  • Show you feedback surveys
  • Understand what type of user you are

Marketing and social media cookies. We use marketing cookies to understand what you like and how you behave on our Online Marketplace. We track your behaviour so we can get an idea about your preferences.